A new year means a new beginning, and a chance to do things BETTER than last year.
This holds true for your business, too.
Today we’re going to talk about four areas of your business that can be improved or simplified by creating systems. Systems help your business run more efficiently and effectively, and can save you both time and money.
Let’s get started by setting up four key business systems, shall we?
4 Key Business Systems to Set Up Now
Ever heard the saying “It’s all about the money, honey”? Well, in this case it’s true.
Knowing your numbers is critical to running a successful business. In other words, you need to know how much money is coming in – and going out – of your business.
It’s easy to set up a financial system for your business with programs like Shoeboxed, Freshbooks, or Quickbooks. And once you have your account up and running, these programs do the bean-counting for you.
If you’d rather someone else handle your business finances, you can always outsource your bookkeeping.
Tip: Set aside a specific day and time each week to focus on the financial side of your business. If you choose to outsource this task, set a regular standing meeting with your accountant to stay educated on the financial health of your business.
2. Task, Time and Project Management
Surprisingly even though it’s 2013, mom entrepreneurs still can’t be in two places at once. 😉
Until then, there are some great systems that will help you manage your tasks, time and projects.
To manage projects, check out Basecamp, Asana or use a good ol’ spreadsheet or Google calendar to track important tasks.
Tip: make sure you know the amount of “workable time” you have each day and week, so you can set realistic goals.
3. Sales and Marketing:
Sales and marketing can seem like a full-time job to a small business owner. You either love sales and marketing or you don’t.
Regardless of where you stand, you should definitely think about using technology to help you manage your sales cycles and marketing efforts.
Two popular apps to consider for Customer Relationship Management are Highrise and Salesforce.com. For an inbound marketing option that helps bring customers to you, take a look at Hubspot.
Using software-as-a-service (SAAS) allows you to pay monthly and scale up and down depending on the financial health of your business. If paying for an app is not in your budget, simply create a spreadsheet that allows you to track your prospects, clients and marketing efforts.
Tip: Make sure you have the ability to export your data before you commit to using any cloud software. This is beneficial if you ever want to stop using the service or want to switch to a new service provider.
4. Customer Service:
The customer may not always be right, but how you handle customer service can make or break your business.
If you feel you spend a lot of time and energy answering the same questions over and over, it is probably time to consider alternatives.
Tip: Creating a thorough FAQ page on your website can work wonders for your customer service and save you a ton of time.
You see? Creating business systems doesn’t have to be scary. With today’s technology, it can be quick and easy and save you time, money and sanity.
What business system are you going to create NOW? Tell us in the comments.