Everyone has the right to dispute a charge, whether the transaction was erroneously posted, the merchant’s offerings weren’t satisfactory, or it was fraudulently made. It’s a rule of thumb to challenge these charges immediately if all efforts for resolution fail. Generally, you’ll need to file your dispute within a month of when the transaction occurred; however, your time will largely depend on what kind of dispute you’ve got. Also, chargeback companies can help you recover funds from scams and fraud. Check out Top10chb.com if you want to learn more.
- Disputing credit card charges
Consumers can have any fraudulent charges disputed by reaching out to the issuer. It’s also possible to dispute charges for purchases you willingly committed to, such as due to dissatisfaction with a business’s offerings, based on the Fair Credit Billing Act. One example is contacting the issuer of your credit to refund the money you spent on a product online because it arrived broken. Keep in mind that there’s a formal process you’ll need to follow regarding disputes where no fraud is involved. Most are granted sixty days to act from when the statement was received.
- Unauthorized or fraudulent charges
You must directly contact your issuer and keep them informed about your problem if you need to dispute fraudulent charges. Fortunately, you can’t be held responsible for any unauthorized transactions above fifty dollars by law. However, the costs of this number are implausible. These days, most major financial institutions offer no liability features and will waive the fifty-dollar charge so long as the fraud is reported within a couple of billing cycles.
Also, you must file a report with the police. It may not be required, but it’ll enable the law enforcement agency and other bodies of government to track down these crimes. Don’t underestimate what reporting fraudulent activity can do, as it could help put a stop to it.
- Billing errors
The FTC and many regulatory bodies allow consumers to dispute certain charges and reverse payments — also referred to as chargebacks — for the following situations:
- Charges listing the incorrect amount or date.
- Payment for products or services that you weren’t able to accept or hadn’t been delivered as promised.
- Failing to post the cost or other credits similar to returns.
- Not sending the bill to your address.
You can write a letter directed to the creditor when disputing charges. During the investigation, you won’t be obligated to pay any of the costs in question. However, you’ll still need to settle your bill. You need to make sure that your creditor receives the letter in no more than sixty days. They must also respond to your correspondence with a note of their own in a month and resolve the issue in no more than two cycles of billing.
Having to dispute charges on your credit card might seem like a trying affair, but you’ve got a lot more rights than you might think. The thing to remember is that you need to act responsibly and quickly. Don’t forget to seek the assistance of companies that specialize in recovering funds if needed. It will make a difference.